1. Introduction

Welcome to KinetiCare Scoliosis & Pain Management Center (“we,” “our,” or “us”).

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and applications integrated with Meta platforms (Facebook and Instagram).

2. Who We Are

Company Name: KinetiCare Scoliosis & Pain Management Center
Address: Unit 3 Plaza Felicidad, Sto. Rosario Street, Angeles City, Pampanga
Phone: +63 917 109 4307
Email: kineticarepampanga@gmail.com
Socials: KinetiCare Pampanga

3. Information We Collect

A. Personal Information

  • Name

  • Phone number

  • Email address

  • Address (if provided)

  • Health-related information (only when necessary for treatment)

B. Usage Data

  • Website activity (pages visited, time spent)

  • Device and browser information

  • IP address

C. Meta Platform Data

When interacting with us via Facebook or Instagram:

  • Public profile information (name, profile photo)

  • Messages sent to our page

  • Engagement data (likes, comments, interactions)

4. How We Use Your Information

We use your information to:

  • Provide and manage physiotherapy services and appointments

  • Respond to inquiries and messages

  • Improve our website and services

  • Manage and optimize Meta (Facebook/Instagram) integrations

  • Analyze engagement and improve marketing strategies

We do not sell your personal data.

5. Use of Meta APIs

Our systems may use Meta APIs to:

  • Receive and respond to messages

  • Manage customer communication

  • Analyze engagement data

We only access data that is necessary and comply with:

  • Meta Platform Terms

  • Meta Developer Policies

6. Data Sharing

We may share your data with:

  • Internal staff for service delivery

  • Trusted service providers (e.g., hosting, analytics tools)

  • Authorities if required by law

We do not share or sell your data for unrelated purposes.

7. Data Security

We implement appropriate security measures:

  • Controlled access to sensitive information

  • Secure storage systems

  • Confidential handling of patient data

Healthcare-related information is handled with strict confidentiality.

8. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Operational purposes

You may request deletion of your data at any time.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

To request, contact us at:
📧 kineticarepampanga@gmail.com

10. Cookies and Tracking

We may use cookies to:

  • Improve website experience

  • Track performance

  • Support analytics

You can disable cookies in your browser settings.

11. Third-Party Links

Our website or services may link to third-party platforms (e.g., Facebook, Instagram).

We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated date.

13. Contact Us

KinetiCare Scoliosis & Pain Management Center
📍 Angeles City, Pampanga
📞 +63 917 109 4307
📧 kineticarepampanga@gmail.com